Return and Refund Policy

Return and Refund Policy for Zara Fashions

At www.zarafashions.in, we strive to provide the best quality sarees and customer service. Please read our return and refund policy carefully before making a purchase.

1. Prepaid Orders Only

We currently accept prepaid orders only. No cash-on-delivery (COD) option is available.

2. Product Color Variations

Please note that saree colors may vary slightly due to differences in mobile or computer screen displays. These variations are not considered defects and do not qualify for returns or refunds.

3. Returns and Refunds for Damaged Products

  • We accept returns and refunds only for damaged products.
  • If you receive a damaged product, please notify us within 48 hours of delivery.

4. Return Process

  • To initiate a return, contact our customer support team at:
  • Provide your order details and photos of the damaged product as proof.

5. Refund Policy

  • Refunds will be issued only after the returned product is received at our warehouse and a quality check is completed.
  • Once the product passes the inspection, the refund will be processed to your original payment method within 7-10 business days.

6. Non-Eligible Returns

  • Returns will not be accepted for reasons other than damage, such as color variation or a change of mind.
  • Products must be unused and in their original condition for the return process.

7. Contact Us

For any questions or assistance with returns, please reach out to us:

Thank you for shopping with Zara Fashions. We value your trust and aim to ensure a seamless shopping experience.